This year has been a challenging year for many of you and for us it's no exception. Covid has had a significant impact on our sales and the Dericho Storm August 10th was devastating to our infrastructure. We are doing the very best we can, but we have to make some adjustments to our operations.
Our office hours are now Monday, Tuesday, and Thursday from 9AM to 4PM. You can always call and leave a message and we will do be sure to return your call the next day. Wednesdays and Fridays are days we are focused on rebuilding our facilities and managing the circumstances surrounding that.
We continue production of product and we've taken measures to ensure we maintain very strict quality standards; but our volume of production has decreased significantly. Unfortunately, we have also seen significant cost increases in 2020. Raw material, powder coating, and utilities have all gone up. This means we will have a 10-15% price increase November 1. We will honor any orders placed prior to November 1st at the current price, regardless of delivery.
Our office hours are now Monday, Tuesday, and Thursday from 9AM to 4PM. You can always call and leave a message and we will do be sure to return your call the next day. Wednesdays and Fridays are days we are focused on rebuilding our facilities and managing the circumstances surrounding that.
We continue production of product and we've taken measures to ensure we maintain very strict quality standards; but our volume of production has decreased significantly. Unfortunately, we have also seen significant cost increases in 2020. Raw material, powder coating, and utilities have all gone up. This means we will have a 10-15% price increase November 1. We will honor any orders placed prior to November 1st at the current price, regardless of delivery.