First we wish to thank all of our customers for a tremendous 2024. As we emerged from the Covid years and got our feet back under us, we have certainly learned a lot about perseverance!
Moving into 2025, we have made ONE pretty large change in our operations. As we evaluated where we spent our resources and where we were best at what we do, we determined managing the hundreds of individual customers had become daunting and challenging. Our administrative systems and personnel really weren't set up or idea for tackling the dozens of phone calls and emails we got each day and we recognized that we weren't serving our customers in the best way by selling direct.
So, the big change for 2025 is that we have moved to selling our products through our Dealer base only. Currently, that base is fairly small and we hope to change that and grow our dealer base substantially in 2025. For now, we have one dealer that can provide every product we manufacture, Shop Tools Outlet.
Shop Tools Outlet has common ownership with HMC Industries but maintains their own staff. They have a nice showroom in Des Moines where you can find our products on display alongside many other products both more expensive and less expensive. So it's definitely a great opportunity to compare how our American Made products might stack up against other brands.
Gemplers, Redline Engineering, and Just Gas Tanks, are a few other dealers that you can currently buy some of the HMC product line. And if they don't have the item you want, we encourage you to ask them if you can buy it from them! That will just help us help them grow their commitment to the Made in America HMC Products!
In closing, we know some may be unhappy with this move. But in the end, we truly believe this will be for the benefit of you the consumer, us as a manufacturer, and it helps spread an American Made product line among those smaller family owned equipment dealers across the U.S. and Canada. So, if you know of a dealer you think would be a good fit for us and our products, we encourage you to mention us to them when you stop in or call them. We will soon have a printable flyer for customers to provide their favorite dealer with the information they need to become a partner...and if they sign up...you're gonna get a great gift from us!
So for now; Happy New Year and Lets all look forward to a fantastic 2025!
Todd Wilson - Owner
HMC Industries
Moving into 2025, we have made ONE pretty large change in our operations. As we evaluated where we spent our resources and where we were best at what we do, we determined managing the hundreds of individual customers had become daunting and challenging. Our administrative systems and personnel really weren't set up or idea for tackling the dozens of phone calls and emails we got each day and we recognized that we weren't serving our customers in the best way by selling direct.
So, the big change for 2025 is that we have moved to selling our products through our Dealer base only. Currently, that base is fairly small and we hope to change that and grow our dealer base substantially in 2025. For now, we have one dealer that can provide every product we manufacture, Shop Tools Outlet.
Shop Tools Outlet has common ownership with HMC Industries but maintains their own staff. They have a nice showroom in Des Moines where you can find our products on display alongside many other products both more expensive and less expensive. So it's definitely a great opportunity to compare how our American Made products might stack up against other brands.
Gemplers, Redline Engineering, and Just Gas Tanks, are a few other dealers that you can currently buy some of the HMC product line. And if they don't have the item you want, we encourage you to ask them if you can buy it from them! That will just help us help them grow their commitment to the Made in America HMC Products!
In closing, we know some may be unhappy with this move. But in the end, we truly believe this will be for the benefit of you the consumer, us as a manufacturer, and it helps spread an American Made product line among those smaller family owned equipment dealers across the U.S. and Canada. So, if you know of a dealer you think would be a good fit for us and our products, we encourage you to mention us to them when you stop in or call them. We will soon have a printable flyer for customers to provide their favorite dealer with the information they need to become a partner...and if they sign up...you're gonna get a great gift from us!
So for now; Happy New Year and Lets all look forward to a fantastic 2025!
Todd Wilson - Owner
HMC Industries